Skip to content

Facebook Business

The Facebook marketing automation inside LODGEA provides two core features. It allows extracting a product data feed for Hotels on Facebook and the automated setup of the Facebook Tracking Pixel for Facebook Events.

Connect your product data to Facebook Commerce

Before heading to Facebook Commerce Manager, copy the Facebook XML Product Data Feed URL from the field in the Facebook Business configuration within the marketing automation section.

Marketing automation configuration for Facebook Business

Marketing automation configuration for Facebook Business

Go to the Facebook Commerce Manager under https://business.facebook.com/commerce and create a new catalog in your Facebook Commerce account by clicking the "Add Catalogue" button. The name of the button might be different depending on the language you use.

Facebook Commerce Manager

Facebook Commerce Manager

Create a new catalog

Regardless of what type of accommodations you are using, the type of catalog should be Travel → Hotels. The hotel data feed from Facebook provides specific data fields for vacation rental for example. If you have created accommodations other than Hotels in LODGEA, these fields will also be part of your data feed.

Creation of a new catalog within the Facebook Commerce Manager

Creation of a new catalog within the Facebook Commerce Manager

Import the feed data source

Once you finished creating the catalog, you can navigate to Catalogue → Data sources. Select the Data feed option and click next.

Hotel data feed import within Facebook Commerce Manager

Hotel data feed import within Facebook Commerce Manager

Select Scheduled feed to ensure that your data feed is constantly updated. Facebook will periodically pull the data feed from your site and update the contents from the feed.

Import of a scheduled feed in Facebook Commerce Manager

Import of a scheduled feed in Facebook Commerce Manager

Paste the URL from the Management Console into the URL field in the Facebook Commerce Manager. A Username and Password is not required to access the data feed, so you can leave these fields blank.

Setup of the feed in Facebook Commerce Manager

Setup of the feed in Facebook Commerce Manager

Set the schedule to daily and chose any preferred time. DO NOT use an hourly schedule as it might lead to issues when the amount of accommodation content in your account grows.

Schedule configuration for the hotel data feed import

Schedule configuration for the hotel data feed import

Verify the imported items

Once you have entered all the information, the Facebook Commerce Manager will automatically detect the currency and define a name for the data source. Once you hit upload, Facebook will start to import all your accommodations into your Facebook Commerce account.

Completed import of the data feed

Completed import of the data feed

After upload, import and processing you will be able to browse through all your accommodations in the Facebook Commerce Manager. Further Facebook will also identify any issues with accommodations that were not imported. You can fix these issues in the LODGEA Management Console and trigger a manual import in the Facebook Commerce Manager.

List of imported accommodatitons in Facebook Commerce

List of imported accommodatitons in Facebook Commerce

You can also view specific accommodations that were imported in the Items section of your catalog within Facebook Commerce Manager.

Create a Facebook Pixel for tracking

To enable tracking of your campaigns and revenue tracking, can be enabled automatically by inserting the Facebook Pixel ID into the configuration within the Management Console. You can create a Facebook Pixel in the Facebook Events Manager.

Pixel management in Facebook Events Manager

Pixel management in Facebook Events Manager

Enable the Facebook Pixel

Activate the cookie consent if needed

The Facebook integration will collect user information. If required, you can activate the cookie consent banner in the configuration of your website or storefront. The Facebook tracking will not activate for each user, unless the user accepts the cookie consent. If you have not enabled the cookie consent, the tracking will execute immediately.

Copy the Pixel ID value from the Facebook Events manager and insert it into the Management Console configuration for your Facebook automation. The tracking code will enable immediately after you click apply configuration.

Facebook Pixel configuration

Facebook Pixel configuration

Page views, purchases and other events are automatically transmitted to Facebook once the Pixel becomes active. You can also use the Pixel in your campaign configurations to optimize your Facebook and Instagram campaigns for reservations, bookings and revenue.

It may take up to 24 hours

It will take approximately 15 minutes before the tracking is enabled on your production site. It may take Facebook up to 24 hours before any information and reportings become visible within your Facebook Events reports. If you do not receive any tracking information after 24 hours, ensure that you have used the correct Pixel ID.